10th Grade Career and Technical Education Resources

"From Boogers to Burps: Gross Body Facts Trivia - Perfect for Health Science & Anatomy"

Product Description:
Engage your students with this fun and interactive Truth or Lie Gross Body Facts Trivia activity, perfect for health science and anatomy lessons! Packed with 25 hilarious and jaw-dropping facts, this resource explores the weird and wacky side of the human body while encouraging critical thinking and teamwork.

What’s Included:

• 25 Truth or Lie Questions: Covering fascinating topics like mucus production, skin shedding, and sweat glands.
• Answer Key: Clear, concise, and ready to use.
• Interactive Game Directions: Fun instructions for a “Team Truth or Lie” classroom game.
• Printable “Truth” and “Lie” Signs: Perfect for team activities or individual participation.

How to Use:

• Incorporate into health science or anatomy lessons for a lively review activity.
• Use as an engaging brain break, or trivia challenge.

Why Students Love It:

• Gross facts keep them laughing and engaged.
• Encourages teamwork and friendly competition.
• Sparks curiosity about how the human body works.

Why Teachers Love It:

• Easy-to-use, low-prep activity.
• Aligns with health science and anatomy curriculum standards.
• Creates a memorable and fun learning experience.

Make anatomy fun and unforgettable with this Gross Body Facts Trivia Game!

If you enjoyed this activity, explore the fun options below!

Health Science Coloring Pages: Exploring Medical Advances and Their Pioneers

Coloring Pages A-Z Medical Abbreviations Health Science / Nursing

Follow me for more engaging lessons!

SCRUB SQUAD

Leadership Activities | Leadership Worksheets | Leadership Scenarios Bundle

About This Resource

✥ Topic - Leadership

✥ Activities, PowerPoint, Scenarios, Questions

✥ Includes 5 Products

✥ 328 pages

✥ Suitable for Middle and High School Students

✥ Print and Digital (PDF and Google Slides)

✥ Career Readiness and SEL-related topics!

This Leadership BUNDLE includes the following 5 products:

▶️ Leadership PowerPoint and Activity Packet

▶️ Leadership Activities

▶️ Leadership in Action Worksheets | Task Cards

▶️ Leadership Scenarios

▶️ Leadership Questions

*******************************

❗ CLICK on individual resource items to read FULL product descriptions! ❗

*******************************

Items in this Print and Digital BUNDLE:

▶️ Leadership POWERPOINT and Activity Packet

**★ **Intro to Leadership POWERPOINT (Uneditable | Unique Fonts | 27 slides)

**★ **Intro to Leadership POWERPOINT (EDITABLE Writing Sections | 27 slides)

**★ **24 Worksheets (PowerPoint slides turned into Activity Worksheet Forms!)

**★ **3 Google Slides Link

▶️ Leadership Activities

**★ **25+ Activity Worksheets

**★ **2 Student-Led Interactive Leadership Activities

********** Includes all supplemental worksheets
**★ **Additional Worksheets for Interactive Activities

**★ **Detailed Sample Responses

**★ **Google Slide Links

▶️ Leadership in Action Worksheets | Task Cards

**★ 10 **Leadership in Action Worksheets

**★ 10 **Leadership in Action Task Cards (Color | BW)

**★ Detailed **Sample Responses

**★ **Google Slide link

▶️ Leadership Scenarios

**★ **24 Leadership Scenario Task Cards in FOUR variations

► 24 Colored Task Cards with Questions

► 24 Colored Task Cards without Questions

► 24 B&W Task Cards with Questions

► 24 B&W Task Cards without Questions

**★ **24 Leadership Scenario Worksheets (Same scenarios in Task Cards)

**★ **List of 24 Leadership Scenarios (Easy access for teachers)

**★ **Google Slide Link

▶️ Leadership Questions

**★ **60 Leadership Writing | Discussion Question Task Cards

► 60 Colored Task Cards 

► 60 B&W Task Cards 

**★ **60 Leadership Writing Discussion Prompt Worksheets (Same prompts in Task Cards)

**★ **List of 60 Leadership Scenarios – 3.5 pages (Easy access for teachers)

**★ **Google Slide Link

*******************************

In today’s competitive world, leadership skills are essential for success in both school and the workplace. This comprehensive bundle offers a variety of engaging activities, writing prompts, and scenarios designed to help students explore what it means to be a leader in everyday situations—not just in the office!

These highly relevant and practical activities give students the chance to develop and enhance their leadership abilities by practicing key skills in realistic scenarios they encounter daily or may face in the near future.

Key Features:

▶ Explore diverse aspects of leadership, including teamwork, responsibility, communication, and problem-solving.

▶ Practice leadership skills in relatable, real-world situations.

▶ Improve existing skills or build a strong foundation for future leadership roles.

This bundle is perfect for middle and high school students looking to grow into confident, capable leaders.

This bundle covers a wide range of leadership topics, including:

PowerPoint Presentation Topics

**⭐ **What is Leadership?

⭐ Leadership Quotes

⭐ Who is a Leader?

⭐ Qualities of a Good Leader

⭐ Leadership Skills

⭐ What Everyday Leadership Looks Like

⭐ Why Leadership is Important

⭐ Leadership Skills Needed for Workplace Success

⭐ Effective Communication

⭐ Problem Solving

⭐ Delegating Responsibilities

⭐ Critical Thinking

⭐ People Management

⭐ Judgement and Decision-Making

⭐ Collaboration

⭐ Responsibility

⭐ Negotiation

⭐ Leader vs. Boss

⭐ How to Develop Your Leadership Skills

⭐ Benefits of Leadership

⭐ Lack of Leadership

⭐ Final Thoughts

The Activity Worksheets focus on the following leadership-related topics:

**⭐ **Leadership Anticipation Guide (2 variations)
⭐ Leadership Self-Assessment

⭐ Leadership Self-Reflection: Understanding Your Strengths and Areas for Growth

⭐ Reflecting on Leadership Qualities
⭐ Organizing a Fundraising Event
⭐ Assigning Group Roles to Team Members (Delegation)
⭐ Leadership Self-Reflection
⭐ Leader or Follower?
⭐ Conflict Resolution – Getting Inside a Person’s Head (Perspective-Taking)
⭐ Emotional Control
⭐ Leadership Quote Analysis and Connection
⭐ Difference Between Effective and Ineffective Leadership
⭐ Results of Good and Bad Leadership
⭐ Leadership Responses (to challenging situations)
⭐ Delivering Constructive (Negative) Feedback
⭐ Effective Delegation
⭐ Effective Leadership Questions (Asking the "Right" Questions)
⭐ Non-verbal Communication
⭐ Leadership Behaviors and Attitudes (Passage)
⭐ Full Text Message Conversation
⭐ Text Message – How Would You Respond?
⭐ Responding to Negative Comments on Social Media
⭐ Qualities of a Successful Leader
⭐ Leadership Scenario
⭐ End of Lesson Leadership Reflection

The leadership scenario topics included in the Leadership in Action Packet:

✔️ Navigating Group Project Challenges

✔️ Tackling Team Challenges in Community Service

✔️ Navigating Friendship Dynamics

✔️ Leading Your Basketball Team

✔️ Planning a School Dance

✔️ Organizing a Charity Bake Sale

✔️ Managing a Group Study Session

✔️ Organizing a School Talent Show

✔️ Balancing Chores and Family Responsibilities

✔️ Resolving Conflict Over Shared Spaces at Home

Scenario Topics

**★ **Conflict Resolution

★ Delivering and Receiving Constructive Feedback

★ Effective Communication

★ Delegating Responsibilities

★ Filtering Your Thoughts

★ Dealing with Difficult People

Writing/Discussion Question Topics

**♥ **Qualities and Characteristics of an Effective Leader

♥ Communication

♥ Motivation

♥ Conflict Resolution

♥ Opposing Viewpoints

♥ Delivering and Receiving Constructive Feedback

♥ Delegation

♥ Dealing with Setbacks and Challenges

♥ Personal Growth

♥ Influence

♥ Decision-Making

♥ Self-Reflections

*******************************

Created by © Queen's Educational Resources | All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

*******************************

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

As important as technology is these days, many students still don't know common terminology as it relates to the computer, devices and technology in general. If you are looking for ways to incorporate more technology words into your classroom, these would be a great way to do so! There are every single letter from A to Z. Not only is there a ton of technology terms, they are all defined. If the term is for a computer short cut, I have listed the Mac keyboard shortcut. The product is focused on mac/apple computers with the images and terms. Cut them out and hang them as a word wall, all 26 letters of the alphabet are covered! This set contains 180+ technology terms & definitions (enough for one every single day for an ENTIRE school year). I have tried to put an image with most of them, but there are a few which do not have an image with them. You can also use these as a technology word wall, as there is at least one word for every letter of the alphabet! Each page contains 2 terms / definitions. The cards measure 10.4" wide by 3.9" tall. Words with Images & Definitions: Alignment, Alt, Application, Audio, Avatar, Address Bar, Attachment, Arrow Keys, Backspace, Bold, Browser, Bullets, Bookmark, Blog, Byte, Bit, Backup, Cell, Center, Close, Click, Column, Command, Control, Copy, Cursor, Cut, Cache, Clip Art, Copyright, Creative Commons, Cloud, Character, Clipboard, Cyber Bullying, CPU, Caps Lock, Database, Delete, Desktop, Download, Drag, Domain Name, Data, Document, Digital Camera, Double Click, DPI, Digital Footprint, Enter, Email, Eject, Flash Drive, File, Folder, Font, Footer, F Keys, Filter, Firewall, GIF, Graphic, Hardware, Header, Highlight, Hard Drive, Hoax, Hyperlink, Home, HTML, Headphones, Handles, History, Hacker, Hardcopy, Icon, Internet, Italic, JPG, Keyboard, Key, Layout, Left Click, Link, Laptop, Landscape, Log Out/Off, Malware, Multimedia, Margin, Maximize, Menu, Minimize, Mouse, Monitor, Modem, Navigate, Network, New, Netiquette, Online, Option, Offline, Print, Printer, Program, PC, PDF, Password, Pixel, Piracy, Public Domain, PNG, Quit, Return, Row, RAM, Right Click, Reboot, Save, Save As, Scroll, Search, Select, Select All, Shift, Scanner, Software, Screen, Screen Saver, Spacing, Speakers, Search Engine, Spreadsheet, Security, Spyware, Spam, Tab, Table, Text, Text Box, Tool Bar, Underline, Undo, URL, USB, Username, Virus, Window, Portrait, Vector Image, Bitmap Image Words with just Definitions, Animation, Apple, Cookie, Default, Edit, File Format, FAQ, FTP, File Enjoy & Please leave feedback if you find this useful! Thanks! Brian If you like this product, please take a minute to "LIKE" it and "PIN" it! Key words: computer, technology, classroom, word wall, practice, search, ZisforZebra, Z is for Zebra

This activity is designed to help students delve into the world of career exploration. By answering questions and researching their chosen career, students will gain valuable insights into job requirements, educational paths, and potential salary ranges. They will also have the opportunity to practice filling out a job application, a crucial skill for future employment.

Key Benefits for Students:

• Enhanced Career Awareness: Students will develop a deeper understanding of their chosen career, including its day-to-day tasks, required skills, and educational pathways.
• Improved Research Skills: The activity will hone students' ability to gather information from various sources, such as online databases, books, and interviews.
• Practical Job Application Experience: By completing a mock job application, students will become familiar with the application process and learn how to effectively present their qualifications.
• Increased Confidence: Gaining knowledge about a specific career and successfully completing a job application can boost students' confidence in their career aspirations.

Additional Tips:

• Encourage students to use a variety of resources, including online databases, career counseling centers, and industry professionals.
• Provide guidance on effective research techniques, such as keyword searches and evaluating sources.
• Offer feedback on students' completed job applications to help them identify areas for improvement.

By engaging in this activity, students will gain valuable knowledge and skills that will serve them well as they transition into the workforce.

☺ Earn TeachShare credits for future purchases by providing feedback for paid products. (Feedback on free products is also greatly appreciated!)

☺ Follow me to receive notifications when new products are posted. You will also receive occasional messages alerting you to sales, promotions, and other exciting news.

☺ Don’t quite see what you are looking for? Leave me a note in the “Ask a Question” tab or you can reach out to me via email at  inspiredbymlg@outlook.com. I would be happy to create a product to meet the needs of you and your students.

Need help with teaching students proper guidelines for oral presentations? This 16 page presentation will encourage students to think about, plan, and give great oral presentations! 12 step, easy-to-follow guide that includes:

Know your subject

Find a friendly face

Engage your audience

Let the image speak for itself

Less wording is better

Stay focused

Don’t read from slides

Practice makes perfect

Be aware of time allotment

Follow directions

Dress for success

Smile!

Meets oral communication guidelines for helping students do their best when giving presentations. Excellent to use with PowerPoint and Prezis. Great for career and technical courses, flipped classes, homeschooling, and self-instructed learning centers. Use with all subjects that require oral communication or project based learning.

Create a personalized "All About Me" display with these FFA emblem templates! This is a set of various sizes of emblems, allowing students to reflect on their identities and share their FFA experiences in a fun and engaging way.

Included in this download:

• Multiple sizes of FFA emblem templates
• Sections for name, grade level, favorite subject, and hobby
• Space to describe current FFA involvement and future goals
• Area for a fun fact and a photo

Perfect for FFA chapters, classrooms, and student presentations, this resource encourages self-expression and connection among peers.

✨✨ Follow me to be the first to hear about FREEBIES and Updates ✨✨

Thank you for shopping by My Store. Rating after downloading is very appreciated!

⭐️ Let's connect!

Facebook

Pinterest

If you have any questions, please feel free to email me at dottysprintables@gmail.com

Digital Student Portfolio Project for Google Sites

This digital student portfolio project for Google Sites is the perfect way to help your students showcase their work in a professional, organized, and user-friendly way. With this product, you can quickly create portfolios that highlight student work, achievements, and more. Plus, the digital portfolio can be easily shared with parents and administrators for viewing.

This project can range anywhere from 6th grade to 12th grade. Depending on the age, it takes them about 2-3 days to a week from my personal experience with my students.

You will receive a PDF copy of the project directions.

INCLUDED:

• **How to Access Resource (**pdf): 2 pages
• List of included parts (pdf): 1 page
• Cover Letter with tips (link): 2 pages
• Interview Qs and tips (pdf): 3 pages
• References chart and info (link): 4 pages
• Resume template with tips (link) 3 pages
• total: 15 pages with info and templates

If you like this product or others, or you want to stay notified about new ones, consider giving me a follow if you haven't!

Copyright © Early Childhood Essentials

Purchase of this product is for use in *one* home or classroom, virtual or in-person. Thank you in advance!

Design your Own Game...Templates for students do create a game. This item contains the PDF. I can e-mail the PPT for you to use on CANVAS, Schoology, Edmodo in order for your students to download it.

Do you want to give your students real-world, valuable knowledge that will help them prepare for future high school job interviews? Help AVID students stand out in their high school job intereviews with these Common High School Job Interview Tips and Mock Question slides!

What's Included:

• 21 Interview tips - before the interview l beginning the interview l during the interview l ending the interview l following up
• 2 editable slides for you to add your own advice/experiences
• 14 mock question / answer slides

Uses:

• AVID
• Counseling
• Life Skills
• College and Career Readiness
• Practicing Note Taking
• Framework Friday
• Mock Interview Practice

Click HERE to see our other AVID resources. We also have several great AVID bundle options available down below!

AVID Mega Growing Bundle

AVID Teambuilding Bundle

AVID Writing Bundle

*Note this product may be used in brick and mortar classes as well as virtual systems like Outschool.

This career unit gives students an introduction to the law, public safety, corrections and security career cluster and what a career in this field would be like. This is perfect for a career, technology, CTE or business class.

The included PowerPoint presentation can be used by the teacher for whole class instruction, or provided to the students electronically (or as a printout) for them to review individually. Students use close reading skills with a short informational passage to learn about the career field and answer questions to use critical thinking skills and demonstrate their understanding. Two different puzzles are included to learn different jobs in the career and to reinforce vocabulary skills. A technology based project comic creation project is included to allow students to use critical thinking and creativity to further explore the career field. A quick reference/tutorial is also included for StoryboardThat (free, no download needed). Additionally, a group legal case analysis project that can be completed without student computer access (by the teacher printing out the linked information) or providing access to a computer for each group to research is provided to simulate the career and allow students to utilize critical thinking skills and teamwork. Finally, a short reflection questionnaire gives students the opportunity to reflect and analyze their learning as they determine if this career field is of interest to them.

The project was created for grades 7-8 but could easily be used with high school students. The teacher can choose to use some or all of the provided lesson options included in this resource.

This lesson is great for distance learning/remote learning. You can upload it to your school's learning management system (Google Classroom, Edmodo, Canvas, etc.) or share with students via Google Drive.

Files Included with this Lesson

• Teacher & Student Notes and Resources

• Introduction to Law Careers PowerPoint presentation (editable)

• Introduction to Law Careers Research Reading and Questions

• Vocabulary Crossword Puzzle (includes answer key)

• Job Type Word Search Puzzle (includes answer key)

• Technology based Creative Application Project Instructions, Tutorial and Rubric

• Team Brainstorming Worksheet

• Case Study Task Cards (6 different cases)

• Law Career Simulation Group Lesson Instructions and Rubric

• Law Career Reflection Questions (MS Word)

This lesson is a part of the bundle Exploring Careers: 16 Career Cluster Units BUNDLE

Related Products
⭐ Real World Math - How Math is Used in Law & Public Safety Careers
⭐ Landmark Cases of the Supreme Court - Research & Presentation using Powtoon

Remember to leave feedback for credits on future purchases!

**************************************************************************

Connect with us for free technology tips, resources and curriculum:

Follow our blog

Follow us on Facebook

Follow us on Pinterest

This product is made for physical education, health, career and technical education program instructors, and related fields.

This product includes the following fitness testing forms:

• Exercise Examples of Muscle Groups

• 100 Cardio Circuit

• Body Fat Assessment with Chart

• Body Mass Index with Chart

• YMCA Step Test

• Fitness Test Evaluation Form

• HIIT Sheet

• Sit-Up Test

• Push-Up Test

• Shark Skill Test

• Sample Health History Form

• Target Heart Rate Training Zones Form

• Workout Sheet

You may like these products for elementary and middle school students as well:

Health Parent/Guardian Letter

https://www.TeachShare.com/Product/NYs-Health-Curriculum-ParentGuardian-Letter-8223615

3rd Grade Health Curriculum Map

https://www.TeachShare.com/Product/NYS-3rd-Grade-Health-Curriculum-Map-8225515

3rd Grade Monthly Plans

https://www.TeachShare.com/Product/NYS-3rd-Grade-Health-Adapted-Curriculum-Monthly-Plans-8223964

4th Grade Health Curriculum Map

https://www.TeachShare.com/Product/NYS-4th-Grade-Health-Curriculum-Map-8225530

4th Grade Monthly Plans

https://www.TeachShare.com/Product/NYS-4th-Grade-Health-Adapted-Curriculum-Monthly-Plans-8223979

5th Grade Health Curriculum Map

https://www.TeachShare.com/Product/NYS-5th-Grade-Health-Curriculum-Map-8225545

5th Grade Monthly Plans

https://www.TeachShare.com/Product/NYS-5th-Grade-Adapted-Health-Curriculum-Monthly-Plans-8223990

6th Grade Health Curriculum Map

https://www.TeachShare.com/Product/NYS-6th-Grade-Health-Curriculum-Map-8225561

If you like this product, please leave a positive review. :)

Beyond the Sticker Shock: Navigate Rising College Costs Like a Pro

Demystify rising college costs, explore affordable alternatives, and chart your perfect path to success. This guide empowers you to navigate higher education with confidence, not fear. Get ready to conquer college without breaking the bank!

This comprehensive reading comprehension worksheet tackles the daunting issue of rising college costs and empowers teens to explore alternative pathways. It combines informative text and interactive activities to:

• Raise awareness: Students gain insight into the factors driving rising costs and understand the financial realities of different options.
• Develop critical thinking: Analyzing case studies and primary sources fosters informed decision-making and personalized action plans.
• Promote financial literacy: Students learn essential skills like comparing costs, exploring scholarships, and considering their earning potential.
• Encourage self-reflection: By analyzing their skills and interests, students gain clarity on their ideal learning environment and future career paths.
• Reduce anxiety: The worksheet empowers students with knowledge and actionable steps, replacing fear with proactive planning.

Learning Objectives:

• Analyze the financial landscape of higher education and factors impacting costs.
• Identify various alternative pathways beyond traditional four-year degrees.
• Evaluate the cost-effectiveness and potential career outcomes of different options.
• Develop a research-based action plan to explore their ideal college path.
• Practice critical thinking and financial literacy skills through reading comprehension and analysis.

Recommended Common Core Standards:

• RI.9-10.1: Cite textual evidence to support analysis of complex ideas.
• RI.9-10.3: Analyze how and why authors use effective rhetoric.
• W.9-10.1: Write informative/explanatory texts to examine and convey complex ideas.
• SL.9-10.1: Initiate and participate effectively in collaborative discussions.
• L.9-10.6: Acquire and use general academic and domain-specific vocabulary.
• SS.9-10.6: Analyze the relationships between internal and external factors that influence the policies and perspectives of a nation.
• HS.PS.4.8: Analyze economic costs and benefits associated with various career paths.
• Fin.Lit.8.1a: Explain the concept of opportunity cost.
• Fin.Lit.8.2a: Analyze the impact of taxes on income and spending.

Related products you may be interested in!

Current Event Bundle #1

• Dive deeper, spark action! Explore diverse domestic issues with 10 engaging reading comprehensions. Purchase today!

Current Event Bundle #2: 

• Dive deeper, spark action! Explore diverse international issues with 10 engaging reading comprehensions. Purchase today!

Student Rights:

• Empower students to navigate real-world situations! 10 clear, engaging reads on rights & responsibilities. Get yours now!

Are you looking for an engaging Turkey in Disguise Take Home or Class Project for your AVID students this Thanksgiving season? This how-to disguise a Turkey hands-on, interactive career project is the perfect engaging twist on your career research projects! You can print or use the digital template and allow students to copy and paste images to disguise their turkey in Google Slides.

Thanksgiving will be here soon and our turkeys are getting nervous! Your students will be able to help keep them safe and away from hungry fans. Your students will love creating and writing about their turkey and its career that it hides at to stay in disguise.

This resource includes everything you need to create an adorable bulletin board project for your AVID students!

⭐Save 30% with this mega AVID BUNDLE!⭐

Directions:

• Students will cut out the turkey template.
• Students can use the digital template or print, color and cut out designs, or use construction paper and crafts to disguise their turkey in a career they are interested in researching.
• Students will answer the 14 career research questions about the career of their choice in their own notes.
• Students will write a story naming their turkey and describing a day in the life of his/her career as he/she hides from hungry fans. Their paper should also include 5 pieces of information from their career research.

What is included in this product?

• Turkey Template
• Project Requirements
• Career Research Websites List
• 14 Career Research Questions
• "Don’t eat me, I am NOT a turkey" writing pages

Your students will love getting creative with this fun Turkey in Disguise Writing Craft.

**Are you worried about prepping these activities? Don't be! This mini-unit is quick and easy to prep...**Just print the student pages and you'll be ready for a fun and engaging project!

Check out other AVID resources HERE!

Now with digital worksheet to support distance learning!

This product features an engaging Technology Talk activity that will have your new students thinking, writing, speaking, and moving all in one class period. In this activity, they must choose between 6 different quotes about technology and articulate why the quote aligns with their own perspective. Use this lesson every year to set the tone for what you expect in class; it is a great way to gain insight about your students' current attitudes toward technology. We have also recently added a digital version of the Technology Talk worksheet for use on Google Slides.

Product includes:

• Comprehensive Lesson Plan
• "Tech Talk" Sheet for students to fill out
• 6 Corresponding "Technology Quote" signs to hang up around your room
• Digital Worksheet to support distance learning for use with Google Drive
• Detailed instructions for accessing digital resource

Though I utilize this product on the first day of school, it really can be used all year long. I hope that it is as successful in your class as it is in mine!

_________________________________________________________________________

Also, check out these great products to start your school year off strong by Language Arts Excellence:

⭐ Back to School Mad Libs

⭐First Day of School Powerpoint

⭐ Bullying Prevention Powerpoint

⭐Study Hall Expectations Powerpoint Presentation

⭐Back to School / Open House Brochure

___________________________________________________________________________

Click to Follow Language Arts Excellence

Looking for an up to date mega careers quiz with no prep required. 80 Diverse questions for high schools students from multiple choice to true/false. With included Kahoot quizzes linked in the resources for school with ICT resources.

Designed for non career teachers to run the career quiz in home room/form classes as part of a larger career program. I recommend printing and laminating the questions for continual reuse across many years.

Each question has the question, possible answer, with the correct in bold, and an expanded explanation for the answer as a discussion prompt with students.

Resources:

• 10 A4 question and answer sheet with 8 questions on each. (plus 1 template page)
• Questions vary from career roles, pathways and minimum educational qualifications. Explanation of each answer.
• Kahoot link sheet to 5 different Kahoot quizzes that you can run.

People that have purchased this resource have also purchased:

Russian Revolution: Analyze "Rasputin" song for historical accuracy

Enjoy and please leave a review.

Have you tried to teach your students about business introductions? In this lesson, you'll find some easy to follow directions that will allow your students to introduce themselves like business professionals.

Have you tried to talk with students about what a personal brand looks like? Why would they want a brand? What would their brand look like? Here are a few questions that will lead students in to creating a brand that is unique to them.

Elevate your Fashion Design curriculum with this comprehensive and engaging resource designed specifically for high school students! This resource is perfect for educators looking to simplify their lesson planning while providing an interactive and informative experience for their students.

What's Included:

• 17 Editable Canva Presentation Slides: A fully customizable presentation that covers inventions of the Industrial Evolution that changed fashion. Tailor it to suit your teaching style and your students' needs. (This presentation can be downloaded as a PowerPoint once you open the Canva Link; as a download option.)
• 2 pages of a Student Notehelper: A ready-to-print and editable notehelper designed to complement the presentation, helping students follow along and retain essential information.

This presentation covers:

• Inventions of the Industrial Revolution
• Flying Shuttle
• Spinning Jenny
• Power Loom
• Sewing Machine
• Paper Pattern

Suggested Timeline:

• Day class day with a 50 min class period

Visit my store for MORE products!!!

Make learning fun and engaging with this unique set of over 50 medical abbreviations turned into coloring pages! Perfect for health science classes, this resource is ideal for CNAs, PCTs, and students studying medical terminology or nursing.

Each page features:

• A medical abbreviation with its definition in bold, easy-to-read text.
• Creative designs that students can color while reviewing and memorizing key terms.
• A curated list of vital abbreviations for charting, patient care, vital signs, and common healthcare activities.
• Themes related to healthcare and patient care to inspire learning.

These coloring pages are perfect for:

• Classroom activities to reinforce learning.
• Stress-free review sessions or early finisher tasks.
• Homework or independent study for visual learners.

Add creativity to your health science lessons and help students master essential abbreviations in a fun and interactive way!

Introduction to Customer Service Lesson | Career Readiness Lesson and Activities

*******************************

CLICK ON GREEN PREVIEW BUTTON FOR A CLOSER LOOK!!
*******************************

ABOUT THIS RESOURCE

★ Topic - Career Readiness / Customer Service

★ 208 pages (including PowerPoint Slides)

★ Print and Digital (PDF, PowerPoint, and Google Slides)

★ Career Readiness and Life Skills Resource

★ Suitable for Middle and High School Students

★ Includes 7 Google Slide Links (Everything is also included Digitally)

★ 2 Customer Service Video Links with Activities and KEYS

★ ANSWER KEYS included

★ NO Nonsense Pages

*******************************
This resource includes TWO FOLDERS:

▶️ Folder #1: Customer Service Lesson Plan and PowerPoint Packet

★ Lesson Plan (PDF/Uneditable) (8 pages)

★ EDITABLE Hard Copy Lesson Plan (8 pages)

★ 24 Lesson Activity/Practice Worksheets (Absolutely NO PREP)

★ Lesson POWERPOINT (76 Slides!! / Uneditable)

★ Detailed Answer Keys / Suggested Responses

★ 2 Google Slide Links (Lesson Worksheets and PowerPoints)

★ Lesson Worksheets on Google Slides

★ Lesson PowerPoint on Google Slides

▶️ Folder #2: Customer Service Scenario Packet (Task Cards, Worksheets, PowerPoints, Google Slides)

SCENARIO TASK CARDS

★ 12 COLORED Scenario Task Cards (12 Scenarios)
→ 12 COLORED Scenario Task Cards with Questions
→ 12 COLORED Scenario Task Cards without Questions

★ 12 B&W Scenario Task Cards (12 Scenarios)
→ 12 B&W Scenario Task Cards with Questions
→ 12 B&W Scenario Task Cards without Questions

SCENARIO WORKSHEETS

★ 12 Scenario Worksheets with Questions
★ 12 Scenario Worksheets without Questions (Space has been created for you to generate your OWN questions)
★ List of Scenarios (1 page / Easy access for teachers)

SCENARIO POWERPOINTS

★ Scenario POWERPOINT (Scenarios ONLY)

★ Scenario POWERPOINT (Scenarios WITH Questions)

★ Scenario POWERPOWEROINT (Scenarios WITHOUT Questions – You generate your OWN Questions)

★ 2 Blank Scenario Slides (for you to generate your OWN scenarios and questions)

Google Slide Links
★ 5 Google Slide Links (Scenario PowerPoints)
→ Scenario Worksheets (with Questions)
→ Scenario Worksheets (without Questions - You generate your OWN Questions)
→ Scenario POWERPOINT (Scenarios ONLY)
→ Scenario POWERPOINT (Scenarios with Questions)
→ Scenario POWERPOWEROINT (Scenarios without Questions – You generate your OWN Questions)

*******************************

This ENTIRE resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs to assist students who accidentally delete text boxes and/or when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

*******************************

As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Dealing with angry or difficult customers is part of the job. When interacting with customers, it is essential to have excellent customer service skills. The more skills they master and the more strategies they have to effectively communicate with customers and diffuse potential conflicts, the better prepared they’ll be for future employment.

This HUGE Customer Service Lesson and PowerPoint Packet is an INTRODUCTION to Customer Service.

This resource focuses on the following objectives:

✔ Students will examine and understand what customer service is, why it is important, and how it impacts consumers.

✔ Students will learn five essential customer service skills and practices that will help equip them to address customer needs and foster positive customer experiences.

✔ Students will explore behaviors and attitudes that illustrate poor customer service and great customer service.

✔ Students will learn and develop workplace readiness skills and understand key principles for engaging customers who are challenging while working in the workplace.

✔ Students will role-play scenarios to practice and highlight effective customer service skills. They will practice techniques to handle irate, difficult, and demanding customers and offer solutions to customer problems.

*******************************

Resource Items and Descriptions

▶️ LESSON PLAN and Lesson Worksheets

★ Total of 45 pages

★ PDF and Editable Hard Copy Lesson

★ Includes Customer Service videos and links

★ Print and Digital (Text Boxes Already Created)

★ Answer Keys included

✅ This Lesson and PowerPoint Packet includes a DETAILED Lesson Plan (PDF and Editable version) that guides you step-by-step on how to introduce the concept of Customer Service.

✅ Activity worksheets and Answer Keys are included to support ALL sections of the lesson plan.

✅ To make this lesson plan SUPER ACCESSIBLE and easy to follow, I included a picture/image of the worksheet that you will use/distribute to students for that section of the lesson. This visual guidance is shown on the left side of the lesson plan! No need to “figure out” what worksheets to use – it explicitly SHOWS you which ones to use for each section of the lesson plan.

✅ Some activity worksheets have been differentiated!

✅ I also included an editable hardcopy lesson plan version so you can tailor it to meet the needs of your students.

Students will learn what Customer Service is and explore, review, understand, and practice 5 essential customer service skills and practices that will help equip them to address customer needs and foster positive experiences. The five essential skills that students will develop a deeper comprehension about and practice include:

⭐ Active Listening

⭐ Effective Communication

⭐ Expressing Empathy

⭐ Apologizing

⭐ Conflict Resolution

For each of the Five Customer Service Skills, students will engage in Quick Write activities (to spark discussions and build background knowledge) AND complete engaging, fun activities centered around common, real life customer service scenarios related to these topics. All activity worksheets are included as well as Answer Keys / Suggested Responses to help you facilitate discussions and support students in the learning.

Prior to diving into these five essential skills, students will watch two brief customer service-related videos where they will observe, analyze, evaluate, and discuss customer service attitudes and behaviors presented in the videos. Video Links, activities (for each video), and ANSWER KEYS are also all included!

*******************************
▶️ Lesson POWERPOINT (76 Slides)

★ 76 Slides (NO nonsense slides)

★ Uneditable (due to copyright purposes)

★ PowerPoint and Digital (Text Boxes in both variations already created)

★ Student Interactive (Includes student slides for students to add responses)

★ Answer Key Slides included

This resource includes a Lesson PowerPoint of 76 slides (uneditable / PowerPoint and Digital). The PowerPoint is interactive and consists of “instruction” slides, student response slides, and some ANSWER KEY slides. For instance, a slide with instructional content and questions are on one slide, while on the next slide is a “student response” version slide where you can have students type their responses (if you decide to share the PowerPoint with them - text boxes already created), and the slide after that is an ANSWER KEY slide to help you facilitate discussion.

Depending on how you share the PowerPoint with them, students can engage with the slides as you instruct! SUPER EASY TO DELIVER! Again, this entire PowerPoint is ALSO included in Google Slides with text boxes already created for students to type in their responses.

Don't want either variation? NO BIGGIE! Just delete the slide after saving the "original" one.

▶️ PowerPoint Usage Tips

✅ You can tweak the format of this PowerPoint in several ways! For instance, if you only want to keep or use the “instruction” slides and not use the student response version slides, NO PROBLEM, all you have to do is delete slides you don’t want to use. (Just make sure you first save or make a copy of the entire presentation in case you want to use or revisit the other slides at a later time).

✅ You can copy and paste all “student response” version slides into another PowerPoint and send them to students to complete.

✅ You can mix and match slides.

▶️ Customer Service Lesson PowerPoint features:

★ Includes 76 slides (No nonsense slides)

★ All 76 slides are included on Google Slides as well.

★ The PowerPoint is interactive – “Student-version” slides are included where students can type in their answers to questions.

★ The PowerPoint includes images that reflect diversity and clearly align to the content/information presented in the slides.

★ PowerPoint slides are visually appealing (and contain unique borders, fonts, and clipart)

★ Includes Answer Key slides

★ Uneditable due to copyright purposes (I would love to accommodate you if you need anything changed)

*******************************

▶️ Scenario Packet (FOLDER #2)

Learning about possible customer service scenarios is a great way to prepare students for any future customer issues. Included in this packet are 12 highly relevant customer service scenarios that give students a hands-on approach to experiencing and practicing “real-life” examples of great and poor customer service. It gives students an opportunity to hone their customer service and conflict management skills.

The 12 scenarios come in FIVE variations (also included in Google Slides – 5 Google Slide Links)

✨ Variation #1: Scenario Worksheets with Questions - Students write or type their responses on the lines provided - PDF and Digital)

✨ Variation #2: Scenario Worksheets without Questions - There is space for you to generate your OWN question, and students copy down the question and then answer it on the lines provided - PDF and Digital).

✨ Variation #3: Scenario POWERPOINT (Scenarios only) - This variation can be used to display on the board, have discussions about, review, discuss/generate different questions about the scenarios, etc. - PowerPoint and Digital)

✨ Variation #4: Scenario POWERPOINT with Questions - Students can type in their responses either on the PowerPoint itself, if you share it with them, or on Google Slides! Text boxes have already been created - PowerPoint and Digital)

✨ Variation #5: Scenario POWERPOWEROINT - Scenarios without Questions – You generate your OWN Questions - PowerPoint and Digital)

⭐ Two “BLANK” slides have been included for you to add your OWN scenarios and questions.

These scenarios offers opportunities for you to:

► bridge knowledge gaps and/or point students in the right direction based on their responses to the scenarios.

► test your students’ knowledge about the qualities required for exceptional customer service in any workplace.

► have students practice how to effectively resolve conflicts and diffuse difficult customer situations.

► determine how students would approach typical situations in the workplace.

► train your students how to handle potential difficult situations, provide great customer service, de- escalate conflicts, and practice effective communication.

*******************************

❤️ Role-Playing ❤️

Students can discuss or role-play these common customer service scenarios and present worst/best case scenarios to the class. One student can act as the customer and the other can act as the employee handling the situation. Teacher and student observers can provide feedback and other possible scenario solutions. These highly relatable scenarios provide opportunities for students to demonstrate customer-service skills.

Customer Service Scenario IDEAS:

✨ After reading scenarios, you can hold a class discussion about the variety of strategies students can use to deal with difficult customers and deliver great customer service. Additionally, the scenarios can be used to discuss appropriate vs. inappropriate responses, actions, behaviors, and attitudes when handling customers in these situations.

✨ Student observers can identify effective customer service strategies being used in the role plays as well as offer constructive criticism about how students performed in their roles as customer service agents. They can offer other possible scenario solutions.

✨ One student role-plays as a customer and the other as a service representative. They can act out how each side might handle the given scenario, and once the issue is resolved, they switch roles. This will help them understand each side of the situation.

*******************************

This packet offers opportunities for teachers to help their students learn a variety of critical concepts and skills related to customer service as they prepare for employment. Students will be able to practice how to effectively resolve conflicts and diffuse difficult customer situations. It also offers a variety of activities that will help students explore qualities required for exceptional customer service in any workplace. Detailed ANSWER KEYS are included to help you facilitate learning and discussions!

This resource makes a great addition to any class or course that needs to cover customer service because the context is based on experiences your students will face in their everyday lives, particularly in their workplace. We can all agree that honing customer service skills and conflict management skills takes time and practice, practice, practice! These fun real-life exercises can help sharpen your students’ customer service skills and ultimately make them more confident in the workplace!

This resource correlates to other workplace readiness skills including:

✷ Demonstrating positive work ethic
✷ Demonstrating conflict resolution capabilities
✷ Demonstrating effective speaking and listening skills
✷ Coping with difficult situations

The customer service lesson and activities provide students the opportunity to practice:

✷ Dealing with difficult, dissatisfied, or angry customers.
✷ Identifying various perspectives involved when dealing with unhappy customers.
✷ Resolving customer conflict / Conflict resolution.
✷ Maintaining professionalism and decorum in difficult or tense situations.
✷ Perspective-taking - View issues from a customer’s viewpoint to help them empathize with an unhappy customer.
✷ Effective communication
✷ Emotion control

*******************************

This resource is also included in the following discounted BUNDLES:

• Customer Service/Career Readiness Mega Bundle
• SEL Mega Bundle

*******************************

Other CUSTOMER SERVICE resources you might be interested in:

• Customer Service/Career Readiness Mega Bundle
• Customer Service Activity Worksheets and Answer Keys
• Customer Service Scenario Task Cards and Worksheets
• Customer Service Writing/Discussion Questions
• Customer Service Interview Questions Task Cards and Worksheets

*******************************

Created by © Queen's Educational Resources / All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

*******************************

Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

*******************************

Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

*******************************

Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

*******************************

DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

*******************************

LET'S CONNECT:

• CLICK HERE to SUBSCRIBE to My Email List!
• My Website
• Queen's Clipart Gallery
• Facebook
• Pinterest
• Instagram