Career and Technical Education Google Apps

The “Learning Google Docs” Beginner Lessons start students with no previous knowledge of Google Docs on a path of learning the most important and frequently used commands to give them a quick start. Each lesson has a short, step-by-step tutorial that includes screenshots to walk students through the new tools they will use in the lesson. Then, they are given a creative task to solve, using those skills to create a document. There are five lessons, each taking no more than two (50 minute) class periods.

This lesson has been revised to be compatible with the latest version of Google Docs (2-2020) and also includes the older instructions and resources that were included with the original lesson for previous purchasers who are re-downloading the lesson. The older lessons are included in their own folder within the .zip file.

This lesson was created for middle school (grades 6-8) but could also be used with upper elementary or high school students.

This lesson is great for distance learning/remote learning. You can upload it to your school's learning management system (Google Classroom, Edmodo, Canvas, etc.) or share with students via Google Drive.

Files Included with this Lesson

• Teacher Notes and Resources

• 5 Mini Lessons with Tutorial and Creative Project including rubrics

Related Products
⭐ Learning Google Sheets - Beginner Lessons
⭐ Learning Google Slides - Beginner Lessons

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Learning Google Slides Beginner Lessons start students with no previous knowledge of Google Slides on a path of learning the most important and frequently used commands to give them a quick start. Each lesson has a short, step-by-step tutorial that includes screenshots to walk students through the new tools they will use in the lesson. Then, they are given a creative task to solve, using those skills to create a presentation. There are four lessons, each taking no more than two (50 minute) class periods.

Files Included with this Lesson

• Teacher Notes and Resources

• 4 Mini Lessons with Tutorial and Creative Project including rubrics

This lesson has been revised to be compatible with the latest version of Google Slides (2-2020) and also includes the older instructions and resources that were included with the original lesson for previous purchasers who are re-downloading the lesson. The older lessons are included in their own folder within the .zip file.

This lesson was created for middle school (grades 6-8) but could also be used with upper elementary or high school students.

This lesson is great for distance learning/remote learning. You can upload it to your school's learning management system (Google Classroom, Edmodo, Canvas, etc.) or share with students via Google Drive.

Related Products
⭐ Learning Google Docs - Beginner Lessons
⭐ Learning Google Sheets - Beginner Lessons

Remember to leave feedback for credits on future purchases!

**************************************************************************

Connect with us for free technology tips, resources and curriculum:

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Your students will love this editable AVID Fall WICOR Choice Board, perfect for Halloween, Thanksgiving, or any autumn lesson plan. These digital sub plans include activities aligned with WICOR strategies, focusing on writing, inquiry, collaboration, organization, and reading. Ideal for keeping students focused during the fall season!

Great for assessments, sub plans, supplemental lessons, lesson planning, and more!

*Please note: all activities in this digital choice are digital but most activities can also be printed if you wish

Get the WICOR Boards Growing Bundle HERE!

✨AVID Mega Growing Bundle✨

✨AVID Teambuilding Bundle✨

✨AVID Writing Bundle✨

What's Included:

Editable AVID WICOR Choice Board in Google Sheets

• 5 Writing Activities
• 5 Inquiry Activities
• 5 Collaboration Activities
• 5 Organization Activities
• 5 Reading Activities

Activities Included:

Writing

• Students will respond to a "finish the scary story" prompt and then create their own using the provided template.
• Students will respond to a "finish the fall story" prompt and then create their own using the provided template.
• Students will design a haunted house and then pretend they are real estate agents and persuade someone to buy their house while following the provided project requirements.
• Students will read the provided AVID gratitude A-Z slides and complete the gratitude alphabet page on the last slide.
• Students will complete all 4 parts of the Turkey Talk: A feast of Simple, Compound, and Complex Sentences. An answer key is included for teachers.

Inquiry

• Students will solve the provided Thanksgiving Logic Puzzle and use a Solution Grid to help them organize their thinking. This comes with an answer key for teachers and also makes a great TRF!
• Students will go back to recent notes they took from a core content class and reread them. Then add three level 2 questions and three level 3 questions to them using Costa's House provided.
• Students will choose a person from a list of historical and political figures for Hispanic Heritage Month. After conducting research, they will answer the 5 questions provided. Students will then create a 7-slide Google Slides presentation over research by following the requirements.
• Students will create a 10-question quiz over notes they have taken recently in a core class. Consider focusing on a class that may have a test or quiz coming up.
• Students will create a KWL using the linked chart and then read the provided article about the history of Halloween while completing their chart.

Collaboration

• With a partner, students will answer the Johnny Appleseed Myth Vs. Reality Research Questions by using the provided notes and conducting research through the list of provided websites. Then students will create a podcast script.
• Students will use the provided Roll a Monster Story Board and follow the directions to create a story chain within a group of 3.
• Students will follow the Mnemonic Study Song Project Requirements to create a mnemonic or study song that helps them remember key concepts from recent notes in a core class to help them prepare for an upcoming test or quiz.
• Students will follow the Halloween or Thanksgiving Team Building Project Requirements to create a Halloween or Thanksgiving-Themed team-building activity with a partner.
• Students will individually read either article 1. Is Halloween too Commercialized? or article 2. Should Schools Have Longer Breaks in the Fall? then they will have socratic dialogue by following the directions and responding to the prompts.

Organization

• Students will clean up and organize their Google Drive or another cloud storage by following the directions.
• Students will organize their binder and take before and after pictures.
• Students will calculate their GPA using the provided link. Then choose the class with the lowest grade and set a SMART goal on the Turkey SMART Goal page.
• Students will follow the Themed Graphic Organizer Project Requirements to create a Fall, Thanksgiving, or Halloween-themed graphic organizer and fill it in with information from recent class notes.
• Students will practice taking Cornell Notes over one of the provided articles.

Reading

• Students read the spooky story, "The Lottery" by Shirley Jackson. Then fill in the vocabulary awareness chart and include definitions in their own words.
• Students reread the spooky story, "The Lottery" by Shirley Jackson. Then answer the provided reflection questions.
• Students read a book of their choice for 30 minutes and complete a digital one-pager over what they read. Make sure to follow the requirements in the template.
• Students read the Summary vs. Reflection: The Forgotten Room slides, and respond to the questions using the text boxes.
• Students choose their favorite fall poem from the provided website. Then follow the assignment instructions to reflect on the poem they chose.

Click HERE to see our other AVID resources. We also have several great AVID bundle options available down below!

More AVID choice boards...

General WICOR Choice Board

End of Year WICOR Choice Board

Back to School WICOR Choice Board

Use this back to school editable WICOR AVID digital Choice Board to add writing, inquiry, collaboration, organization and reading into your class with some fun back to school themes! Have students complete pieces for sub plans, final exams or study hall time. Simply, make any edits you wish and share a forced copy of the spreadsheet with your students.

*Please note: all activities in this digital choice are digital but most activities can also be printed if you wish

⭐AVID Back to School Bundle!⭐

Get the WICOR Boards Growing Bundle HERE!

✨AVID Mega Growing Bundle✨

✨AVID Teambuilding Bundle✨

✨AVID Writing Bundle✨

What's Included:

Editable AVID WICOR Choice Board in Google Sheets

• 5 Writing Activities
• 5 Inquiry Activities
• 5 Collaboration Activities
• 5 Organization Activities
• 5 Reading Activities

Activities Included:

Writing

• Students fill out an interest survey
• Students read about passive, assertive, and aggressive voices and how they are used in writing on a Google Form and then answer the questions in the Google form
• Students respond to one of the listed prompts in a journal, piece of paper or Google Doc following the given requirements.
• Students choose a college in their state (that they haven't researched or toured before) and take a virtual tour at Campus Tours. Then they fill out the Campus Tour Reflection provided.
• Students choose the core class that they feel will be the biggest challenge for them this school year. Then they write a letter to that teacher using the provided requirements and directions.

Inquiry

• Students go back to recent notes they took from a core content class and reread them. Then add three level 2 questions and three level 3 questions to them using the linked Costa's House.
• Students choose a career they are interested in learning more about. They visit the provided website link to conduct research. Then they create a Google Slides presentation using the provided slideshow requirements.
• Students watch the provided TED Talk. In Canva, they create 3 motivational posters that promote a growth mindset following the requirements.
• Students use the provided requirements for creating a google forms quiz to create a 10-question quiz over notes they have taken recently in a core class.
• Students research online to find what quote best represents their goals and aspirations for the school year. They will follow the directions and complete the highlighted sections of the Google Doc provided.

Collaboration

• Students answer the interview questions on a linked partner interview form. Then they get with a partner (someone they don't know well) and interview their partner and compare responses.
• Students use the template provided to create a podcast script with a partner that teaches other students about what AVID is and encourages them to join.
• Students create an "All About Me" digital collage by following the directions in the slides and using the example provided. Then share their design with an AVID classmate and explain why they picked each image.
• Students complete a selfie partner scavenger hunt with a partner around the school.
• Students open the linked Summer Break Bingo template and type in different activities they did over the summer. Then they find classmates who did the same activities and add their names to the bingo card.

Organization

• Students print out their school map and use a highlighter to draw a route to all their classes and follow the directions to label their maps.
• Students complete "week 1" of the linked binder check log and answer the reflection questions.
• Students clean up and organize their Google Drive or another cloud storage. They will create folders for each subject and ensure all documents are appropriately filed and take before and after pictures or screenshots.
• Students follow the provided requirements to create an hourly schedule with the linked template.
• Students find a graphic organizer online for each of their classes OR create their own and take pictures. They will follow the provided directions and requirements.

Reading

• Students research information about the AVID system through the provided linked websites and Google Slides. Then they complete the digital linked Frayer Model by following the provided directions.
• Students complete the linked digital SAT Vocabulary Chart by following the provided directions.
• Students read the provided linked article and take digital focused notes.
• Students read a book of their choice for 30 minutes. Then they complete a DIgital One Pager template over what they read by following the requirements.
• Students choose 20 recent vocabulary words learned from any core content area. Then create a digital crossword puzzle through the provided website.

Click HERE to see our other AVID resources. We also have several great AVID bundle options available down below!

More WICOR Choice boards...

General Version

Fall

End of Year

More AVID back to school resources...

Drawing Challenge

30 Second Speeches

Job Interview Questions

This resource is also included in the following discounted resources:

• Social Skills BUNDLE
• 192 Social Skills Scenario Task Cards and 192 Worksheets BUNDLE
• ELA/SEL MEGA BUNDLE

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About this resource

• Topic - Career Readiness / Job Interview Questions
• 20 pages
• Print and Digital (PDF and GOOGLE SLIDES)
• Suitable for high elementary, middle, and high school students, students with social challenges, autism, ADHD, learning disabilities, ELL’s, and Special ED

This resource includes:

---- 16 Interview Questions Scenario Task Cards

---- 16 Interview Questions Scenario Worksheets (same scenarios in Task Cards)

---- Google Slides Link

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You might be interested in a more in-depth product related to Job Interviews:

▶️ Job Interview Questions Task Cards and Worksheets

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This resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

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16 Interview Questions Social Skills Scenario Task Cards and Worksheets

This resource includes 16 Interview Question Scenario Task Cards and Worksheets that focus on students practicing personalizing responses to 16 commonly asked interview questions (applicable for any job they apply for). Students focus on their choice of words when highlighting their skills and experiences and learn what is appropriate to say and what is not appropriate to say on an interview. What's great about these questions is that they require students to reflect about their interpersonal skills, approaches to answering difficult questions "on the spot", and overall character, behavior, and demeanor.

The Task Cards and Worksheets contain the same Interview Questions.

• These Task Cards and Worksheets provide great opportunities for students of all levels and abilities to practice and build career readiness skills, confidence, effective communication, and a sense of professionalism.

• This resource is included in PDF and GOOGLE SLIDES versions. Text boxes have already been added to make it easier for you and your students!

• The Task Cards can be used in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian! Students can even create role plays or perform "mock" interviews and receive feedback from teachers and students regarding their performances as well as their responses to questions.

• You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize it in a binder ring.

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You might be interested in the following Career Readiness Skills resources:

▶️Customer Service/Career Readiness Mega Bundle

▶️ Customer Service Lesson and PowerPoint Packet

▶️ Customer Service Activity Worksheets and Answer Keys

▶️ Customer Service Scenario Task Cards and Worksheets

▶️ Customer Service Writing/Discussion Questions

▶️ Job Interview Questions Task Cards and Worksheets

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Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

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© Queen's Educational Resources / All Rights Reserved.
Your purchase includes one license. If you are looking for multiple copies, please be sure to purchase additional licenses.

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Interested in realistic adults, teens, and kids clipart? Check out my Queen's Clipart Gallery!
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Click here to FOLLOW ME!
Please feel free to email me if you have any questions!
queenseducationalresources@gmail.com
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***DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

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Leadership Questions | Leadership Skills | Leadership Worksheets | Career Readiness

This resource is also included in the following discounted Bundles:

• Leadership BUNDLE
• SEL Mega Bundle

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ABOUT THIS RESOURCE
✥ Leadership Questions
✥ 94 pages
✥ Print and Digital (PDF and Google Slides)
✥ Suitable for Middle and High School Students
✥ Career Readiness-related resource!

This resource includes:

------ 60 Leadership Writing/Discussion Prompt Task Cards
► 60 Colored Task Cards 
► 60 B&W Task Cards 

------ 60 Leadership Writing Discussion Prompt Worksheets (Same questions in Task Cards)

------ List of 60 Leadership Scenarios – 3.5 pages (Easy Access for Teachers)

------ Google Slide Link

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✨ We live in a highly competitive society where leadership is necessary to ensure success both in school and in the workplace. This resource features 60 Writing/Discussion Leadership Prompts that familiarizes students with the different aspects of leadership. These writing/discussion prompts can help students explore what it means to be a leader in all kinds of situations further encouraging them to start thinking about how they can both develop and/or improve their own leadership skills and behaviors.

✨ You can use the prompts as discussion topics or writing prompts – or BOTH! It’s a great way to spark some interesting conversations about what it means to be a leader.

✨ You may also use these writing/discussion prompts to assess what students already know about what leadership means and what more you need to do to further develop their comprehension of leadership.

✨ You can also have students role-play some of the ideas presented in the Task Cards! It would be super fun to see how students would demonstrate leadership behaviors! (You can then have others critique their responses, behaviors, and actions. Hey, it’s all part of leadership – Delivering, receiving, and responding to constructive feedback, even as they role-play!)

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▶️ The 60 Writing/Discussion Leadership Prompts are included in two versions:

★ Task Card Form (Colored and B&W)

★ Worksheet Form (with lines for students to write their answers)

⭐Worksheet Form is already included in Google Slides (Yes, all 60 of them!!) - with text boxes already created - to make it easier for you and your students to delve right into them without having to create the text boxes yourself! WHOOP WHOOP!

The 60 Writing/Discussion Leadership Prompts can be used in the following ways:

★ Quick Write
★ Do Now Question
★ Launch Activity
★ Reflection Question
★ Assessment
★ Classwork Assignment
★ Homework Assignment
★ “When You’re Done with Everything” Assignment (LOL!)
★ Pair Discussion
★ Role-Play
★ In Debates

★ Subplans

Topics covered:
⭐ Qualities and Characteristics of an Effective Leader
⭐ Communication
⭐ Motivation
⭐ Conflict Resolution
⭐ Opposing Viewpoints
⭐ Delivering and Receiving Constructive Feedback
⭐ Delegation
⭐ Dealing with Setbacks and Challenges
⭐ Personal Growth
⭐ Influence
⭐ Decision-Making
⭐ Self-Reflections

✅ The Task Cards contain beautiful, appealing background paper, border, fonts, and watercolor! - Very visually appealing!

✅ These Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian!

✅ These Task Cards contain the same Writing/Discussion Leadership Prompts in the Worksheets. You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize them in a binder ring.

✅ This resource is included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

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▶️ 60 Leadership Writing/Discussion Worksheets (same prompt in the Task Cards)

This resource also includes 60 Leadership Writing/Discussion WORKSHEETS with lines, so students can write their responses. Students can answer the questions about Leadership either on paper, or on Google Slides! These worksheets contain the same questions in the Task Cards.

▶️ List of Scenarios (Easy Access for Teachers – 3.5 pages)

Also included is a 3.5-page complete LIST OF LEADERSHIP questions to allow easier access for teachers to read and select questions to work with. These are the same questions listed in the Task Cards and Worksheets!

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Lesson plans are not included. These activity and writing prompt worksheets can be used as a resource with your own lesson plans and in such a way that best meets the needs of your students.

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Save $$$ by purchasing the Leadership BUNDLE!!

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Other Leadership resources you might be interested in:

• Leadership BUNDLE
• Leadership POWERPOINT and Activity Worksheet Packet
• Leadership Activity Worksheets and ANSWER KEYS
• Leadership Scenario Task Cards and Worksheets

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Created by © Queen's Educational Resources / All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

*******************************

Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

*******************************

Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

*******************************

Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

*******************************

DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

*******************************

LET'S CONNECT:

• My Website
• Queen's Clipart Gallery
• Facebook
• Pinterest
• Instagram
• TeachShare

Career Readiness Skills | Customer Service Writing and Discussion Questions

ABOUT THIS RESOURCE

★ Topic – Career Readiness | Customer Service

★ 99 pages

★ Print and Digital (PDF and Google Slides)

★ Features 64 Customer Service Writing/Discussion Questions

★ Questions come in three variations: Task Cards, Worksheets, and Digital/Google Slides

★ Suitable for Middle and High School Students

★ Google Slides Link

This resource includes:
★ 64 BLUE Question Task Cards (64 Questions)

★ 64 B&W Question Task Cards (64 Questions)

★ 64 Writing/Discussion Question Worksheets (Same questions in the Task Cards)
★ List of Questions (3 full pages / Easy Access for Teachers)
★ Google Slide Link

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As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Dealing with all kinds of emotional, demanding, and difficult customers is part of the job. When interacting with customers, it is essential to have excellent customer service skills. The more skills they master and the more strategies they have to effectively communicate with customers and diffuse potential conflicts, the better prepared they’ll be for future employment.

This resource includes a total of 64 Writing/Discussion Questions related to customers and customer service. It encourages students to think about the overarching concepts of customer service. This resource can help students explore qualities required for exceptional customer service in any workplace, determine how to appropriately and professionally deal with difficult customers, and test their knowledge about how to handle everyday work challenges.

The questions can be used for the following:

⭐ to measure what students know and do not know about customer service.

⭐ to introduce students to the concept of customer service.

⭐ to determine what customer service concepts students need to learn or explore further.

⭐ to help students reflect about what they’ve learned about customers service.

⭐ to assess students’ comprehension.

✅ You can ask students to answer the questions in their class journal, in groups (or with their partners), or as part of a class discussion.

✅ This resource makes a great addition to any class or course that needs to cover customer service because the context is based on experiences your students will face in their everyday lives.

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RESOURCE ITEMS:

▶️ QUESTION TASK CARDS (COLOR and B&W)

✅ This resource includes 64 Customer Service Writing/Discussion Question Task Cards  (both Colored and B&W). You can use the questions/prompts as discussion topics or writing prompts – or BOTH! It’s a great way to spark some interesting conversations about mindsets and thinking habits/patterns related to customer service.

✅ You can use the B&W Task Cards to print out on ANY color paper!

✅ These Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian!

✅ These Task Cards contain the same questions in the Worksheets.

✅ You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize them in a binder ring.

▶️ Writing/Discussion WORKSHEETS (Print and Digital)

✅ This resource also includes 64 Customer Service Writing/Discussion WORKSHEETS with lines and a question, so students can write their responses. Students can answer the questions either on paper, or on Google Slides!

✅ These worksheets contain the same questions in the Task Cards.

✅ The worksheets are also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

▶️ List of Questions (Easy Access for Teachers – 3 pages)

Also included is a 3-page complete LIST OF QUESTIONS to allow easier access for teachers to read and select questions to work with. These are the same questions listed in the Task Cards and Worksheets.

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❌ Lesson plans are not included. This resource can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

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This resource is also included in the following discounted bundle:

• Customer Service/Career Readiness Mega Bundle
• SEL Mega Bundle

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Other CUSTOMER SERVICE resources you might be interested in:

• Customer Service/Career Readiness Mega Bundle
• Customer Service Lesson and PowerPoint Packet
• Customer Service Activity Worksheets and Answer Keys
• Customer Service Scenario Task Cards and Worksheets
• Customer Service / Job Interview Questions Task Cards and Worksheets

*******************************

Created by © Queen's Educational Resources / All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

*******************************

Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

*******************************

Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

*******************************

Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

*******************************

DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

*******************************

LET'S CONNECT:

• CLICK HERE to SUBSCRIBE to My Email List!
• My Website
• Queen's Clipart Gallery
• Facebook
• Pinterest
• Instagram

Career Readiness | Job Interview Questions | Customer Service Questions

ABOUT THIS RESOURCE

★ Topic – Job Interview Questions

★ 135 pages

★ Print and Digital (PDF and Google Slides)

★ Features 48 Job Interview Questions

★ Questions come in three variations: Task Cards, Worksheets, and Digital/Google Slides

★ Suitable for Middle and High School Students

★ Google Slide Link

★ Career Readiness

This resource includes:
★ 48 Job Interview Question Task Cards (7 different colors / 48 questions)
→ Blue
→ Dark Blue
→ Red
→ Purple
→ Teal
→ Brown
→ B&W

★ 48 Job Interview Question Worksheets (Same questions in the Task Cards)
★ List of Questions (2.5 pages / Easy access for teachers)
★ Google Slides Link

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As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Encountering emotional, demanding, or difficult customers as well as tricky situations is just inevitable and part of the job. Students will eventually be "quizzed" on how they would handle difficult customers and situations during interviews for a job! Interviewers want to know if your students, your soon-to-be employees, will be productive team members in their workplace.

These interview questions are a great way to:

⭐ prepare students for job interviews.

⭐ measure what students know and do not know about customer service.

⭐ introduce students to the concept of customer service.

⭐ determine what customer service concepts students need to learn or explore further.

⭐ help students reflect about what they know and what they’ve learned about customers service.

⭐ to assess students’ comprehension on customer service related issues and situations.

⭐ better prepare students for future employment.

These customer service-related job interview questions will reveal useful information about what students know while encouraging them to "think on their feet." Seeing how they react speaks volumes about how they will handle real-life situations.

This resource includes a total of 48 Job Interview Questions related to customers and customer service. It encourages students to think about the overarching concepts of customer service, test their knowledge and explore qualities required for exceptional customer service in any workplace, and how to appropriately and professionally handle difficult customers and situations.

You can ask students to answer the questions in their class journals, in groups (or with their partners), or as part of a class discussion. You can even give students the "hot seat" and have them answer job interview questions in front of the class❗

This resource makes a great addition to any class or course that needs to cover customer service or career readiness because the context is based on experiences your students will eventually face in the workplace.

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RESOURCE ITEMS:

▶️ JOB INTERVIEW QUESTION TASK CARDS (7 COLORS)

✅ This resource includes 48 Job Interview Question Task Cards  (both Colored and B&W). You can use the interview questions as discussion topics or writing prompts – or BOTH! It’s a great way to spark some interesting conversations about how to answer job interview questions.

✅ These Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian!

✅ These Task Cards contain the same questions in the Worksheets.

✅ You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize them in a binder ring.

▶️ Job Interview Questions WORKSHEETS (Print and Digital)

✅ This resource also includes 48 WORKSHEETS with lines and an interview question, so students can write their responses. Students can answer the questions either on paper, or on Google Slides!

✅ These worksheets contain the same questions in the Task Cards.

✅ The worksheets are also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

▶️ List of Interview Questions (Easy Access for Teachers – 2.5 pages)

Also included is a 2.5-page complete LIST OF QUESTIONS to allow easier access for teachers to read and select questions to work with. These are the same questions listed in the Task Cards and Worksheets.

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❌ Lesson plans are not included. These worksheets can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

*******************************

This resource is also included in the following discounted bundle:

• Customer Service/Career Readiness Mega Bundle
• SEL Mega Bundle

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Other CUSTOMER SERVICE resources you might be interested in:

• Customer Service/Career Readiness Mega Bundle
• Customer Service Lesson and PowerPoint Packet
• Customer Service Activity Worksheets and Answer Keys
• Customer Service Scenario Task Cards and Worksheets
• Customer Service Writing/Discussion Questions

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Created by © Queen's Educational Resources / All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

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queenseducationalresources@gmail.com

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Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

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Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

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