Use this How to Make & Answer a Phone Call - Job | Social Skills - Scripts | Practice | Scenarios resource to ease phone anxiety and help your students MASTER the art of the phone call! This comprehensive, easy-to-follow phone call skills unit will build your students' social, life, and workplace communication skills. Through guided formulas, scripts, templates, and practice activities, you will easily and effectively teach your students:

1. How to make a phone call and take notes
2. How to create a general phone call script (as necessary)
3. How to answer a phone call and take a message for someone else
4. How to understand and navigate different types of phone calls (using inferencing, predicting, problem solving, and executive functioning skills)

This resource is printable and has been designed to easily be used digitally on any interactive whiteboard or tablet with any digital annotation tool or app.

This phone call skills unit includes lessons and materials regarding the following:

• Making a Phone Call:

  • Guided Formula Visual Aid
  • Script Template
  • Phone Call Notes Sheets and Templates
  • Examples of Phone Call Script, Dialogue, and Notes

• Receiving a Phone Call:

  • Guided Formula Visual Aid
  • Taking a Message Sheets and Templates
  • Examples of Taking a Message Dialogue and Notes

• Practice Activities:

  • Practice Taking Phone Call Notes
  • Practice Taking a Message for Someone Else
  • Answer Questions for Understanding and Navigating Phone Calls (Inferencing, Predicting, Problem Solving & Executive Functioning Questions) (ANSWER KEY Included)
  • Role Play: 15 Phone Call Scenario Cards - Students will practice a variety of phone calls (e.g., making appointments, cancelling appointments, making reservations, ordering food for delivery/pickup/catering, calling into work for a variety of purposes, asking questions for clarification, asking for help, calling 911 for emergencies, etc.)

Suggested uses: 

Excellent for high school, career readiness, job skills, life skills, social communication skills, formal communication, professional communication - prepare your students and equip them with the tools, knowledge, and confidence to communicate effectively and efficiently via the phone!

Thank you for your interest! Enjoy!

You may also be interested in:

• How to Write Formal Emails - C_omprehensive Easy-to-Follow Email unit covering:_ How to write and reply to a formal and professional email, parts of an email, email etiquette and social rules, online safety, public vs. private, executive functioning, self-monitoring, digital time management and email organization practice activities
• Social Emotional Learning and Executive Functioning Practice Activities BUNDLE - A Bundle of resources covering Self-Advocacy Skills, Perspective Taking, and Nonverbal Social Cues - lessons, visual supports, games, activities, and scenario task cards
• Self-Advocacy VISUAL AID - Self-Advocacy Sentence Starter Prompts For All Ages
• Self-Advocacy BUNDLE - Lesson, Visual Supports, and Scenario Cards for Older Students - Scenarios covering a variety of situations that could arise at home, in school, in the community, at work, and during different seasons and holidays.  

Follow my page for updates and discounts on products! 

• My Speech Therapy Go-Tos

Use this How to Leave a Voicemail Message - Phone Call/Job/Life Skills| Social Scenarios resource to ease phone anxiety and help your students MASTER the art of leaving a voicemail message! This easy-to-follow voicemail skills lesson will build your students' social, life, and workplace communication skills. Through a guided voicemail formula, script, templates, and role play practice activity, you will easily and effectively teach your students:

1. How to leave a voicemail message
2. How to create a general voicemail script (in preparation as necessary)
3. How to take notes to document voicemails they have left

This resource is printable and can also easily be used digitally on any interactive whiteboard or tablet with any digital annotation tool or app.

This voicemail skills resource includes lessons and materials regarding the following:

Leaving a Voicemail Message:

• Guided Voicemail Formula Visual Aid
• Voicemail Script Template
• Voicemail Notes Sheets and Templates
• Examples of Voicemail Script, Dialogue, and Notes

Voicemail Practice Activities:

• Role Play: 12 Voicemail Scenario Cards - Students will practice leaving a voicemail for a variety of reasons and recipients (e.g., friends, family, classmates, co-workers, bosses, doctors, utility companies, businesses, customers, etc.).
• Practice creating a general script in preparation to make a call/leave a voicemail.
• Practice taking notes to document any voicemails they have left.

Suggested uses: 

Excellent for high school, career readiness, job skills, life skills, social communication skills, formal communication, professional communication - prepare your students and equip them with the tools, knowledge, and confidence to communicate effectively and efficiently via the phone!

Thank you for your interest! Enjoy!

You may also be interested in:

• How to Make & Answer a Phone Call - Comprehensive Easy-to-Follow Phone Call Unit covering how to make a call, receive and call, take a message, take phone call notes, comprehend phone calls, infer, problem solve, and use executive functioning skills related to the phone.
• How to Write Formal Emails - C_omprehensive Easy-to-Follow Email Unit covering:_ How to write and reply to a formal and professional email, parts of an email, email etiquette and social rules, online safety, public vs. private, executive functioning, self-monitoring, digital time management and email organization practice activities
• Social Emotional Learning and Executive Functioning Practice Activities BUNDLE - A Bundle of resources covering Self-Advocacy Skills, Perspective Taking, and Nonverbal Social Cues - lessons, visual supports, games, activities, and scenario task cards
• Self-Advocacy VISUAL AID - Self-Advocacy Sentence Starter Prompts For All Ages

Follow my page for updates and discounts on products! 

• My Speech Therapy Go-Tos

Use this How to Write a Formal Email Professional Writing Etiquette Template Online Safety resource to help your students MASTER the art of the email! This comprehensive, easy-to-follow email skills unit will build your students' life and job skills. Through guided lessons, visual aids, email templates, and practice activities, you will easily and effectively teach your students:

1. How to write and reply to a formal and professional email in formal settings such as school or work

2. Parts of an email

3. Proper email etiquette and social rules

4. Online safety - what is okay/not okay to share & red flags to look out for in digital content

5. Improved executive functioning skills via self-monitoring, digital time management and email organization practice activities

This email unit progresses gradually through the different parts of the email (subject, greeting, body, closing) - each email component is broken down and practiced before moving onto the next. All sections include mini-lessons/info pages and practice activities to ensure understanding. Answer keys are provided as well. 

* This resource is printable and has been designed to easily be used digitally on any interactive whiteboard or tablet with any digital annotation tool or app.

This email skills unit includes:

Email Rules & Tips:

• Formal vs. Informal Emails Mini Lesson/Info Page

• Instead of…,Say… - Ideas for more Professional/Formal Phrases 

Email Templates (Instructional, Guided, & Blank Versions) 

How to Write an Email / Parts of an Email:

• Mini-Lessons/Info Pages for each part of an email (Subject, Greeting, Body, Closing)

• Do’s & Dont’s / Email Etiquette

• Practice Activities for: Subject, Greeting, Body of the Email, and Closing (Activities Include Answer Keys)

• Identify Email Errors Practice 

Compose Formal Emails & Reply to Emails (20 email scenarios)

• Write Emails given Scenarios (15 Scenarios - 4 guided templates & 11 blank templates)

• Reply to Emails (5 Scenarios)

Increase Executive Functioning & Online Internet Safety Skills:

• Email Checklist to Increase Independence - Students will learn to self-check emails before pressing send
• Time Management Skills - Practice prioritizing emails in order of importance 
• Learn to discern safe emails from spam/viruses
• Public vs. Private - Okay to Share or Private/Do Not Share? - Practice identifying what is safe and appropriate to share vs. what should be kept private

Suggested uses: 

Excellent for high school, college readiness, career readiness, job skills, life skills, formal communication, professional writing lessons and activities -  prepare your students and equip them with the tools, knowledge, and confidence to communicate professionally, effectively, efficiently, and safely via email. 

Thank you for your interest! Enjoy!

You may also be interested in:

• Social Emotional Learning and Executive Functioning Practice Activities BUNDLE - A Bundle of resources covering Self-Advocacy Skills, Perspective Taking, and Nonverbal Social Cues - lessons, visual supports, games, activities, and scenario task cards
• Self-Advocacy VISUAL AID - Self-Advocacy Sentence Starter Prompts For All Ages
• Self-Advocacy BUNDLE - Lesson, Visual Supports, and Scenario Cards for Older Students - Scenarios covering a variety of situations that could arise at home, in school, in the community, at work, and during different seasons and holidays.  

Follow my page for updates and discounts on products! 

• My Speech Therapy Go-Tos